Terms of service

No Refund Policy: Clearly explains that because flowers are living, perishable organisms and are custom-sourced for each order, all sales are final.

Mother's Day Shipping: States explicitly that the collection is for Pick-up or delivery unless a specific arrangement was made directly with you via phone or email.

Substitutions: Includes a standard floral clause allowing you to substitute blooms of equal value if a specific flower isn't available, which protects you during busy holidays.

Custom Orders: Reaffirms that orders are only confirmed once payment is processed and are subject to the same strict no-refund terms.